Privacy Policy
Last updated: March 30, 2026
RecordChase (“we,” “us,” or “our”) operates the website at recordchase.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Information You Provide
- ●Account information: When you create an account, we collect your name, email address, and authentication credentials. If you sign in with Google, we receive your name and email from Google.
- ●Billing information: When you subscribe to a paid plan, payment information is collected and processed by Stripe, our payment processor. We store your billing address and payment method type but do not store full card numbers.
- ●Communications: When you contact us via our contact form or email, we collect the information you provide in your message.
Information Collected Automatically
- ●Usage data: We collect information about how you interact with our services, including pages visited, searches performed, properties viewed, and features used.
- ●Device information: We collect device identifiers, browser type, operating system, and IP address. For anonymous users, we use browser fingerprinting to enforce search limits.
- ●Cookies: We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns.
How We Use Your Information
- ●Provide, maintain, and improve our services
- ●Process transactions and manage your subscription
- ●Send transactional emails (account confirmations, billing receipts, property alerts)
- ●Enforce search limits and prevent abuse
- ●Analyze usage to improve the product
- ●Respond to your inquiries and support requests
Third-Party Services
We use the following third-party services that may collect and process your data:
- ●Stripe — Payment processing. Subject to Stripe's Privacy Policy.
- ●Supabase — Authentication and database hosting.
- ●Google — OAuth authentication (when you sign in with Google).
- ●Vercel — Website hosting and analytics.
- ●PostHog — Product analytics.
- ●Sentry — Error monitoring.
- ●Resend — Transactional email delivery.
Data Sources
Property data displayed on RecordChase is sourced from publicly available records, including the Wake County Register of Deeds and county tax assessment records. This information is public record and is not collected from our users.
Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes. Anonymous usage data and aggregated analytics may be retained indefinitely.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS and stored in secured infrastructure. However, no method of transmission over the Internet is 100% secure.
Your Rights
You may:
- ●Access the personal information we hold about you by contacting us
- ●Update your account information through your account settings
- ●Delete your account by contacting us at support@recordchase.com
- ●Opt out of marketing communications (transactional emails related to your account cannot be opted out of)
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: support@recordchase.com
Phone: (919) 283-9550